FAQ

Questions? Quick answers.

Everything you need to know before you start.

Who is HypnoNest for?

It is designed for hypnotherapists and their adult clients, starting with individual and small practices. Practitioners manage care; clients use their own account for appointments, activities and messages.

Is there a free trial?

Yes. Try Professional free for 30 days, with all its features and allowances. No card required. Start with one client and explore the tools before choosing a paid plan. Adding a card early never charges before the trial ends. Choose a monthly plan before your trial ends and save 25% on your first 3 monthly payments.

What happens when my free trial ends?

Choose a paid plan to keep using your practice tools. If you have not saved a card, the trial ends without a charge: practitioner tools pause and your public page stops taking bookings. Your data and existing appointments are kept. If you have saved a card and chosen a plan, billing starts when the trial ends.

Do you reward referrals?

Yes. Get a free month for every colleague you refer: share your link from HypnoNest. Refer 12, get a whole year free. Your colleague gets a 45-day free trial. Each free month is credited to your next payments once your colleague has paid for 60 days.

Can I bring my existing clients?

Yes. Start with one client, or bring the files from your current system (client lists, calendars, notes and forms) just as they are. We put each client, appointment and note in the right place, and you take a quick look before anything is added. Invite clients to their account when you are ready; you do not have to move your whole practice to try it.

Will you help me switch from my current system?

Yes, gladly. Download your files from your current system and drop them in as they are. We set everything up for you, usually in minutes. Need a hand? Send us a message from Support and we will help, on a video call if you like.

Can I make recordings for my clients?

Yes. Write or import a script, record it yourself or have a natural AI voice read it, add background sound and send it to your client. You can also turn part of a session recording into a client recording.

Does it work with my calendar?

Yes. Your sessions appear in your Google, Apple or Outlook calendar, and busy times from your calendar are blocked for booking.

Can I use Google Meet, Teams or another meeting app?

Yes. Set the service to Another meeting app and attach your meeting link when you book. You and your client join from your sessions here.

Can I meet clients in person?

Yes. A practice can set a physical location for appointments. Video is another option, not a requirement for every session.

Are practitioner session notes visible to clients?

No. Private session notes stay separate from client-visible recordings, activities, reflections and other resources the practitioner deliberately shares.

Is HypnoNest HIPAA compliant?

Yes. HypnoNest is HIPAA compliant, and every practice gets a business associate agreement (BAA) as part of the Data Processing Agreement it accepts when setting up. Records are encrypted and stored in the United States on Amazon Web Services, each practice sees only its own clients, sign-in uses two steps, and access to records is logged. You stay responsible for your own HIPAA duties, such as your notice of privacy practices.

How do client payments work?

A practice connects its own Stripe account. Clients pay the practice for invoices or session packages; card details are entered on Stripe’s page. These payments are separate from the practice’s platform subscription.

How is the platform subscription priced?

One subscription covers a practice. Published prices appear on the Pricing page, and the practice administrator reviews the exact amount before subscribing. Creating an account does not start a charge.

Can one account belong to more than one practice?

Yes. The person chooses the relevant practice when needed, and records from different practices remain separate. Practitioner and client accounts require different email addresses.

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