In the app
- Sign in and open More.
- Choose Account security, then the Your data tab.
- Choose Delete account and confirm with your password.
On the website
- Sign in at HypnoNest → Account security → Your data.
- Choose Delete account and confirm with your password.
Can’t sign in? Email support@hypnonest.com from the email you sign in with and ask us to delete your account.
What happens next
- You can’t sign in from that moment.
- You can change your mind for 14 days. After that the deletion is completed.
- We delete your login and personal account data, including private reflections only you could see.
- Each practice you worked with keeps the records the law requires (your client record, messages, signed forms, payments and session notes) for its retention period, marked as a closed account. Ask the practice if you want those records changed or removed.
- Backups that still contain your data expire within 90 days.
Practitioners
If you own a practice that has clients, hand the practice over or close it first. Then delete your account.
You can also download a copy of your data first: choose Download my data on the same tab.